Posts Tagged ‘Web Usability’

Example of the consultancy services available

January 31, 2008

In addition to the standard usability reporting services I offer via my website at, I also offer consultancy services.

An example is a complete SEO and usability overhaul of a website.
This would involve the following:

  1. Web usability review and report service
  2. Assessment of current SEO rankings of the website
  3. Creation of an SEO strategy to maximize the SEO rankings of the website, with both short term and, more importantly, long term gains

For further information, contact me via or see my website


New SEO section added to the website

January 19, 2008

The website at now features a new section, devoted to the connection between SEO and Usability improvements to websites.

Information is currently available on:
– Usability leads to SEO
– Long term SEO through usability improvements

The new section can be found at:

Airline websites tested for usability

January 13, 2008

This new report looks at the usability of several airline websites, including leading budget airlines and two national carriers.

Under the spotlight are:
– Online Flight Bookings
– Customer Service
– Website Information

The report can be downloaded from

IWWUA 2007 Report

December 12, 2007

This was the 1st International Workshop on Web Usability and Accessibility, part of WISE (Web Informations Engineering), held in Nancy, France, on December 3 2007.

It proved to be a very interesting day, as many varying areas of Web Usability and Accessibility were discussed. Presentations were given, then followed by a discussion and the day was rounded off with a general open debate.

Among the areas covered were:

  • Web Usability and the new ISO Quality Model
  • Web model refactoring
  • Usability patterns
  • Rich Internet Applications development and Usability
  • WAEX – An XSLT tool which allows automatic Web Accessibility testing
  • An analysis of various Accessibility Evaluation tools
  • MiLE+ – Milano Lugano Evaluation Method v2

Attendees came from all over Europe, including – England, France, Spain, Italy, Germany, Estonia and Switzerland.

The day was rounded off with a really enjoyable meal at Grande Cafe Foy, in Place Stanislas, Nancy.

The website at shows the full program of the day and you can also view the presentations given, via the Slides links.

Interesting usability derivative – playability

November 21, 2007

UsabilityOne, an Australian usability testing company are setting up playability testing labs, under the guidance of Keith Steury, who worked at Microsoft’s Game Studios, also in playability labs.

The usual usability testing environment – one-way glass, user being recorded etc. – will be applied in this new area. The aim is to streamline the player’s experience with the game, its interface and navigation.

Source: Sydney Morning Herald

IWWUA 2007 – 1st International Workshop on Web Usability and Accessibility, Nancy, 3 Dec 2007

November 12, 2007

This workshop is part of WISE 2007, full title “Web Information Systems Engineering”, an international conference taking place for the 8th time, in Nancy, France. The workshop runs from 0900-1700 on Monday December 3rd.

I’ll be going along, as it seems a good chance to pick up some new information on usability, see different perspectives on usability and also network with usability professionals and researchers.

The workshop program covers web usability techniques, accessibility techniques, navigation model usability, usability and accessibility evaluation and much more, so should be an interesting day.

The website for the workshop is:

The website for WISE 2007 is: